Frequently Asked Questions
Each mailing list has 2 main working addresses.
Note: just substitute listname for the actual name of the list in all cases below. So if you are subscribed to the CARE-TBI list, the listname is
CARE-TBI.
1.) listname@listserv.tbinet.org - List Address - To send messages to the List.
2.) listserv@listserv.tbinet.org - Listserv Address - To send Commands to change your personal list settings.
Q. How do I remove myself from a list?
A. From your subscribed address, send a blank message to:
listname-signoff-request@listserv.tbinet.orgQ. How can I join a list?
A. 1. Select a list from the archive page and just follow the links:
http://listserv.tbinet.org/archives/index.html
2. If your email program includes your first and last name when it sends
a message, you can simply send a blank message to the below address:
listname-subscribe-request@listserv.tbinet.org
3. The standard way is to send a new message to:
listserv@listserv.tbinet.org Then in the body of the message type the below
command:subscribe listname firstname lastname
e.g. subscribe care-tbi Jane Doe
Q. If I have a problem or a question about the list, who should I ask?
A. The List Administrators, a.k.a. the List Owners. LISTSERV has a generic address to contact the list owners of any list:listname-request@listserv.tbinet.org
Q. How do I get a password (PW) for the Archives and Web Interface?
A. Send a message to: LISTSERV@LISTSERV.TBINET.ORG , in the body of the message type: PW ADD xxxxxx (where xxxxx is the pw you want) Listserv will send you a confirmation message back that you MUST reply to as instructed in that message. When this is completed properly, Listserv will send you another message telling you your PW was registered and you can now access the archives and Web Interface. This PW is called your "personal" PW.Q. I'm not getting any list mail and suspect the list isn't working, what should I do?
A. Send a message to: LISTSERV@LISTSERV.TBINET.ORG , in the body of the message type: THANKS If the list is working you will get a reply of: You're Welcome. This tells you the list is working and you are able to receive email. If you do not get a reply in a reasonable amount of time, your ISP may be having trouble sending or receiving your mail. It could also mean the list isn't working but I will know that and will be working on it.Q. I'm going away on vacation and I want to turn my list mail off before I go because I don't want my mail box filling up, what do I do?
A. Send a message to the Listserv address. Type: SET listname NOMAIL in the body of the message.Q. What do I do to turn my mail back on when I get home?
A. Send a message to the Listserv address. Type: SET listname MAIL in the body of the message.Q. While I'm gone I will have the use of a computer and the Internet where I am staying, is there anyway I can read the list mail or post to the list from there?
A. Yes. You can do this with the Web Interface:
http://listserv.tbinet.org/archives/listname.html as long as you have a web browser, remember your email address (Your list ID) and your password. If you don't have a PW, get one before you leave.Q. I get too much mail and can't sort it all out, Help!
A. Send a message to the Listserv address. Type: SET listname DIGEST in the body of the message. This will send you 1 message per day after midnight with ALL the previous days messages included in it. To return to regular mail, Type: SET listname NODIGESTSpecial Note: If your mail program is MIME compliant, you may want to try: SET listname MIME DIGEST This can make your Digest much easier to read, manipulate and reply to the messages. MIME is a separate command and can be turned off with NOMIME if your mail program doesn't handle MIME Digests well.
If your ISP loses a lot of your mail, this may help. The only problem is if they lose this one you lost the entire days mail.
Q. I seem to be missing a lot of messages from the list, what's wrong?
A. Your ISP has a restriction on the amount of mail it will hold for you and is rejecting it. You must pick your mail up more often.Q. I sent a message to the list and it was rejected because it was too big?
A. The list is setup to rejected any message over 500 lines of text. This means you quoted a very large message (even an entire Digest) when you replied. You sent a very large message (probably a document from another source) or you have attached a file to your message.Q. I have WebTV and all my replies are rejected.
A. WebTV automatically quotes any message you REPLY to. When it does this it also inserts the previous message's headers which contains the list address. This causes a "Mail loop" which means the message will be posted to the list over and over. You must always start a new message rather than reply.Q. When I get messages from the list it doesn't tell me who wrote the message or their address. How can I send a private message to them if I don't know their address?
A. Your mail program isn't compliant with Internet Mail standards. You will need to send the following command to the Listserv address: SET listname DUALHDR this will place the headers in the body of the message.Q. How do I send a private reply to someone from a message I received from the list, when I hit my reply button it gets addressed to the list?
A. When you are reading the original message and decide you want/need to reply privately, you hightlight the person's email address and select "Copy". Then reply to the message in the normal manner. However, before you send the message, you delete the list address in the "To:" field, place the cursor there and then select "Paste", that will paste the person's private email address in the To: field.Q. I'm changing email addresses, how do I work this out with the list?
A. If you know your new address and your old account is still working. Just send the below command to LISTSERV *FROM* your old account:change listname your-new-address
Example: change listname marydoe@somewhere.comThen when you access your new address/account there will be a message from Listserv there asking you to confirm the new address. As soon as you do, the change will be made.
If you can't do this, just contact the list owners via the
listname-request@listserv.tbinet.org address, be sure to include your old address as well as your new one.Q. Is there anyway I can NOT have the list send me a copy of my own message?
A. Yes. Send a message to the Listserv address. Type:
SET listname NOREPRO in the body of the message.Q. I like NOT getting a copy of my own messages, but I want to be sure my messages get posted, is there a way to tell?
A. Yes. If you send: SET listname NOREPRO ACK Listserv will NOT send you a copy of your posts, but it will send you a short ACKnowledgement that your message was posted.Q. I tried this ACK and NOREPRO setting and don't like them, how do I switch back?
A. SET listname NOACK REPROQ. All my messages from this list in the Subject line contain [listanme], is there a way to get rid of that?
A. Yes. Send a message to the Listserv address. Type:
SET listname FULL in the body of the message.Q. My messages don't show that in the Subject line, but that would be nice to know those are from this list, how do I set that?
A. Send a message to the Listserv address. Type: SET listname SUBJ in the body of the message.Q. Well I've done it now, I played with all these settings and I forgot what I did and what I'm set at, is there an easy way to find out all my settings?
A. Yes. Just send: QUERY listname This will send you a list of all your current settings.Q. Is there a way I can get a list of these commands any time I want?
A. Yes, Just send: INFO REFCARD to the Listserv address.Additional help can be found at:
L-Soft Info - Glossary, FAQ, White Papers, Manuals, Technical Support, LinksThis is an on-line User's Manual for Listserv. You can also download a copy
and print it out.
Copyright © 2002 TBI information Network. All rights reserved.
For Site information, contact: webmaster@tbinet.org
Revised: Friday November 29, 2002